Privacy Policy

Welcome to Our Privacy Policy

At Sharda Community Event Management, we understand that planning weddings, corporate events, and celebrations involves sharing personal information. We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our event planning services in Patna.

Whether you're planning a wedding, corporate event, birthday celebration, or any special occasion in Patna, we want you to feel confident that your personal details are handled with care and professionalism.

What Information We Collect

To provide you with exceptional event planning services in Patna, we may collect the following types of information:

• Contact Information: Your name, phone number, email address, and mailing address in Patna
• Event Details: Information about your event including date, venue preferences, guest count, and specific requirements
• Booking Information: Payment details, contracts, and service agreements
• Communications: Emails, WhatsApp messages, and call records related to event planning
• Vendor Information: Details about your preferred vendors in Patna (caterers, photographers, decorators)
• Guest Information: For events where we handle invitations or guest management (with your consent)

How We Use Your Information

We use your personal information solely to provide and improve our event management services in Patna:

• To plan and execute your event according to your specifications
• To communicate with you about event details, updates, and changes
• To coordinate with vendors and service providers in Patna
• To process payments and manage contracts
• To send you important information about your event (schedules, reminders)
• To improve our services and understand client needs better
• To comply with legal obligations and requirements

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

Information Sharing with Vendors

As an event management company in Patna, we work closely with various vendors (caterers, decorators, photographers, etc.). We share only the necessary information required for them to provide their services for your event. This typically includes:

• Event date, time, and venue details
• Specific service requirements
• Your contact information (with your permission)
• Any special instructions or preferences

All our vendor partners in Patna are required to maintain confidentiality and protect your information.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information:

• Secure Storage: Digital information is stored on encrypted servers with access controls
• Physical Security: Paper documents are stored in secure cabinets at our Patna office
• Limited Access: Only authorized team members involved in your event have access to your information
• Regular Audits: We regularly review our security practices to ensure they meet industry standards
• Secure Communication: We use encrypted communication channels for sensitive information

Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you
• Make Corrections: Update or correct any inaccurate or incomplete information
• Request Deletion: Ask us to delete your personal information (subject to legal requirements)
• Withdraw Consent: Withdraw consent for specific uses of your information
• Opt-Out: Choose not to receive promotional communications from us

To exercise any of these rights, please contact us at privacy@shardacommunity.com or call our Patna office.

Retention of Information

We retain your personal information only for as long as necessary:

• Event Information: Typically retained for 3 years after your event for reference and service improvement
• Financial Records: Retained for 7 years as required by Indian accounting laws
• Contracts and Agreements: Retained for the duration of our relationship plus 5 years
• Marketing Information: Retained until you unsubscribe or request removal

After these periods, we securely dispose of or anonymize your information.

Photography and Media Usage

For events where we provide photography services, we respect your privacy preferences:

• We may request permission to use event photos in our portfolio
• You can specify if you prefer certain photos not to be shared publicly
• We never share identifiable guest information without consent
• All media usage is subject to the terms in your event contract

Third-Party Services

Our event planning services may involve third-party platforms:

• Payment Processors: We use secure payment gateways that have their own privacy policies
• Venue Management Systems: For booking and managing event venues in Patna
• Communication Tools: WhatsApp, email, and other communication platforms
• Project Management Tools: For coordinating complex events

We encourage you to review the privacy policies of these third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Sending an email notification to current clients
• Updating the "Last Updated" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: